Effective date: July 4, 2026
This policy explains what information Kitchen Remodel Los Altos collects when you visit kitchenremodellosaltos.com or request a quote, and how we use, protect, and share it.
1. What We Collect
- Contact and project details you submit through our quote request form, contact form, or by phone/email — such as your name, phone number, email address, home address, and a description of your remodeling project.
- Photos or documents you choose to upload of your kitchen or project (e.g., inspiration photos, floor plans).
- Site usage data collected automatically, including your IP address, browser type, device type, pages viewed, and referring website, typically through analytics tools.
2. How We Use It
We use the information we collect to:
- Respond to quote requests and schedule consultations or site visits
- Prepare estimates, proposals, and project timelines
- Communicate with you about your project, including by phone, email, or text
- Improve our website and understand how visitors find and use it
- Comply with legal, licensing, and contractual obligations related to home remodeling work
3. Cookies
Our website may use cookies and similar technologies (such as Google Analytics) to understand how visitors use the site and to measure marketing performance. You can disable cookies through your browser settings; the site will still work, though some features may be less smooth.
4. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Subcontractors and suppliers directly involved in estimating or completing your remodeling project
- Service providers who help us run our business (scheduling software, email providers, analytics tools), under confidentiality obligations
- Legal authorities, when required by law, permits, or to protect our rights
5. Data Retention
We keep project-related information as long as needed to complete your project and to satisfy legal, warranty, tax, and licensing requirements. Contact form submissions that don’t lead to a project are kept for a limited time and then deleted.
6. Security
We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data from unauthorized access, alteration, or disclosure.
7. Your Choices
You can ask us to:
- Tell you what personal information we hold about you
- Correct inaccurate information
- Delete your information (subject to legal/contractual obligations)
- Stop sending you marketing emails or texts
To make a request, contact us using the details below.
8. Children’s Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this policy from time to time. The “effective date” above will always reflect the latest update.
10. Contact Us
Kitchen Remodel Los Altos
Los Altos, California
Email: info@kitchenremodellosaltos.com
Website: kitchenremodellosaltos.com